It's the time year, if you haven't already then you might want to start
thinking about deciding on a marketing budget for your company. A
common question I get asked is there a quick fix or a rule of thumb or
even magic formula to setting a market budget. Unfortunately the
answers No.
And here's why if I might quote the bods from www.marketingprofs.com.
'There is NOT a specific standard percentage. In fact, it would be a
real mistake to utilize such a number if it existed. That's because
each category and each market and each situation is so different from
others that an average is meaningless. The range is probably from 1% to
60%, or even more. It depends on the nature of the company, the
industry, the company's objectives, what competition is doing, what the
marketing strategy is, what you include as a marketing expense, and a
dozen other factors.'
Sourced courtesy of http://www.marketingprofs.com/ea/qst_question.asp?qstID=8601
What should you spend?
Although the average of the ones I've seen quoted I'd guess to be about
5% sales revenue. Although absolutely useless really, it will depend if
you are B2B or B2C, type of product, lifecycle of product, market
conditions, demographic and so on. Basically you need a marketing plan.
If you do want to find out yours this post from our bods at www.marketingprofs.com is useful road map for you.
Using averages and other people’s percentages is plain wrong! To
paraphrase mgoodman, what’s the average colour of clothing worn by
Marketing Professionals? It’s probably a kind of sludge brown. Are you
proposing to wear such an outfit tomorrow?
Even a comparison between two very similar companies is of no use,
because their underlying strategies and tactics are utterly different.
Here’s a better way to arrive at your percentage. What are your
company’s goals which marketing is able to influence. They might be set
in terms of revenue, profit, margin, market share, new products (Yes,
that’s marketing too) or the share price.
Next look at all the tools in the marketing mix and ask yourselves the
difficult questions – If I do the following activities, what will their
impact be on the company’s goals. How will they add to turnover,
product sales, market share.
Next ask how you will measure the impacts and set up a plan which
cascades the impact of your marketing and sales activities down through
sales, revenue and profit. Do it on a spreadsheet for the next couple
of years. It’s not a forecast. Its an aspiration which you want to
achieve.
Then cost the activities and see how the cost of the activities impacts
the bottom line over the 24 months. Most marketers take fright at this
stage because if their forecasts of incremental sales resulting from
marketing activities is not set in La-la land, the bottom line goes red
(Negative or showing a loss to those who don’t use accountant-speak)
for a considerable period of time. Then it rises and after x months,
cumulative profits exceed the profits that would have accrued had you
done nothing. At that point, your marketing activities are showing a
positive return to the company.
Repeat the exercise based on larger and smaller marketing spends. Don’t
forget the equations of supply and demand or the Laffer curve –
revenues and profits from marketing spend are not in a linear
relationship.
Then you’ll have some real life projections of what a range of %
marketing spend, whether it’s a % of turnover, profits or projected
turnover, could mean to the company. These are your percentages!
Pick the nicest looking one and ask the FD if, were it to work, would
the company’s projected cash-flow be able to sustain the expenditure
over the period in question. Also ask the FD what the impact would be
if the revenue figures failed to match your projections. (Apart from
the fact that you’d lose your job, that is!)
Then comes the hard bit. This is not a magic formula which by getting
the figures right, it is going to happen. You and the sales team are
going to have to make it happen. The projected spend and the projected
sales, costs and profits then become the Marketing plan – with full
P&L implications. If the company think that it is feasible, you’ve
got to make it work, so once its accepted, you have to switch from
strategic mode (Your strategy has been accepted) into tactical mode
which starts with working out what everyone is going to be doing next
Monday onwards. And Tuesday, Wednesday and every day until you hit your
figures.
Then you start again!
Good luck
Steve Alker
Unimax Solutions
Attended the first Wales Marketing Innovation exhibition which welcomed 120 delegates, 16 speakers and 14 exhibitors. Richard Houdmont, Director for Wales (Chartered Institute of Marketing CIM), is discussing the possibility of a similar Forum in 2008 and is already planning the September 2008 conference for South Wales, on relationship marketing. Here's some of what you missed:
Roger Pride: Wales - A Challenger Brand?
Mark Stuart: Do you know your tube from my space?
David Thorp: The impact of new and forthcoming legislation on marketers and marketing
Nick Fuller: An Introduction to Mobile Marketing
Bennett & Baldwin: How to be smarter with Google
Phil Williams: What's new in e-mail
Antony Jones: Copy writing in the electronic age
Martin Evans: Privacy and the future of database/direct/relationship marketing
If you'd like to find out more on these subjects then visit CIM Wales http://www.cimcymru.co.uk/downloads.aspx
Survey conducted by MORI Marketing Trend Survey for The Chartered Institute of Marketing found by contrast, spend increased on online marketing by 3.6% and is rising.
So we decided to do a feature on eMail Marketing to help wet your appetite. You may well ask.
What are email campaigns?
Email campaigns provide custom email offers and newsletter designs. Then list management provides the email addresses to dispatch the campaign. These are usually a mixture of existing emails from your database and new targeted prospects or bought in lists. Finally, campaign sending, scheduled at a time that's convenient for your customers and prospects. In addition to this, provision of an online report to measure the effectiveness of your email campaign is a real must.
What are the benefits of email marketing?
1. Email Is Popular: Email is consistently rated as the most popular and most used application on the internet. Indeed, some people only use email and do not browse the internet at all! Email is the preferred primary means of business communication (ahead of telephone and postal mail). There are over 450 million email boxes worldwide, with the number rapidly increasing.
Email marketing is a $9.4 billion business in 2006.
(Source: Forrester Research, and Jupiter Communications)
2. Save Time and Money: No printing, no postage, no mail house charges. Traditional direct mail costs between £2 and £3 per recipient and can take over a month to complete. With email, the cost can be reduced to pennies per recipient and completed in days. It takes far less time to create and send an email compared to a traditional direct mail campaign. Overall, the return on investment of opt-in email is 40 times greater than direct mail.
3. Increased Sales: It's not unusual for email campaigns to get 5%-15% response rates. The response rate of opt-in email is 50 times greater than banner ads and 5 times greater than direct mail.
4. Instant Results: Immediately after sending out your email campaign you can start seeing responses and orders. And you can time your campaigns to arrive on the best day of the week or month for maximum response. Instead of waiting weeks for responses and test results, you'll have them in hours. 80% of responses to an email campaign will occur within 3 days (traditional direct mail takes weeks).
5. Measurable Results: Email campaigns are fully trackable. You can easily test which message generates the best response and alter your campaign accordingly.
6. Quicker To Create: In addition, you can even make money from your newsletter itself by selling ad space or by using a paid subscription model.
7. Personalisation and Targeting: Email allows your message to be personalised. Instead of "Dear Customer" you can address the recipient as "Dear Rachel" and send offers targeted to their preferences.
Spending on UK internet advertising surged in 2006, overtaking newspaper ads for the first time, a report says.
Online advertising expenditure jumped 41.2% to £2.01bn during the year, the report by the Internet Advertising Bureau and PricewaterhouseCoopers said.
In contrast, spending on national newspaper ads grew just 0.2% to £1.9bn, taking a 10.7% share of the market.
Read More
Recent research conducted by Hitwise and Yahoo! Search Marketing has revealed a growing trend amongst marketers to use internet search for more than just direct response.
By analysing the search usage of three leading UK organisations – Orange Retail, Sky and The AA, over a six-month period – we found these organisations used search as a powerful branding tool and as a yardstick for measuring the effectiveness of their offline campaigns, taking search beyond the realm of direct marketing.
Additionally, the analysis found these organisations achieved superior results by integrating their search campaigns with their offline and alternate online campaigns.
This research has proven very valuable in demonstrating the growing role search plays in the overall marketing and communications mix and highlights the effects of increased offline marketing activity on search as an acquisition channel.
Read more
Article By: Nick Jones, Category Development Director at Yahoo! Search Marketing